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Social Customer Relationship Management (sCRM) Explained

(posted on April 29, 2011 at 11:05 am by Sarah)
Social Customer Relationship Management (sCRM) Explained

Most companies these days are involved on the social front and maybe it’s you who are monitoring, filtering, answering and most importantly, branding, the ‘Company’. Getting involved socially and understanding your customers will only catapult your business and its reputation to the next level. Although social customer relationship management (sCRM) is a necessary part of any marketing plan, it hasn't been completely defined...yet.

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Digital Commerce Easy Buttons: Mobile, Social & Tablet Commerce

(posted on February 22, 2011 at 01:50 pm by Sarah)
Digital Commerce Easy Buttons: Mobile, Social & Tablet Commerce

Traditional e-commerce is getting a boost from its newly aspiring counterparts: Meet Mobile, Social and Tablet Commerce. With the emergence of these new forms of online commerce at our fingertips, traditional ways of buying online have gotten easier. What's your preferred easy button for shopping digitally?

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Digital Commerce: Wave Your Cellphone Not Your Credit Card

(posted on January 28, 2011 at 09:30 am by Sarah)
Digital Commerce: Wave Your Cellphone Not Your Credit Card

Say, no more! to waiting in long lines at 7:30 am for that extra, coffee caramel frappuccino. Starbucks now offers the same Starbucks card, but digitally as a web application downloaded, conveniently located on your smartphone. Welcome, Digital Commerce!

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Internet Enabled TVs: The Next Generation of Digital

(posted on December 16, 2010 at 10:00 am by Sarah)
Internet Enabled TVs: The Next Generation of Digital

Cable TV, the ‘tried and true’ staple providing countless hours of family entertainment and pop culture to Lay-Z Boys and sofa sleepers worldwide, is prepping itself for a massive showdown…the contender? The Internet.

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